Shipping policy
Shipping
At Eve’s Apple, we strive to strike a mindful balance between comfort, efficiency, and sustainability. While we understand the desire for speed and convenience, we believe that shipping practices should also respect the planet.
That’s why our logistics choices may not always offer the fastest option, but they are always made with care. We aim to consolidate shipments where possible, reduce unnecessary packaging, and minimize our ecological footprint throughout the supply chain.
Returns are welcome, but return shipping is not free, except in the case of damaged or defective products. In such cases, please contact our customer service team before sending anything back. We kindly ask you to shop consciously, consider your choices, and help us reduce the environmental cost of shipping.
Shipping Within Europe
We offer free shipping within Belgium and The Netherlands for any orders, and free shipping within Europe for all orders above €150.
| Country | Orders < €150 | Orders ≥ €150 | Estimated Delivery Time |
|---|---|---|---|
| Belgium | Free | Free | 1–2 business days |
| Netherlands | Free | Free | 1–2 business days |
| France | €9.95 | Free | 2–3 business days |
| Germany | €9.95 | Free | 2–3 business days |
| Luxembourg | €10.95 | Free | 1–2 business days |
| Rest of Europe | €25.00 | Free | Up to 7 business days |
International Shipping Outside the EU
We offer free worldwide shipping for all orders above €250.
| Region | Orders < €250 | Orders ≥ €250 | Estimated Delivery Time |
|---|---|---|---|
| North America | €35.00 | Free | 8–12 business days |
| Rest of the World | €45.00 | Free | Up to 14 business days |
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These charges are not included in the product price or shipping cost displayed on our website.
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The recipient is responsible for paying these charges upon delivery (Delivered Duty Unpaid – DDU).
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We have no control over these charges and cannot predict the exact amount in advance. Please check with your local customs office for more information.
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Estimated delivery times may be extended due to customs inspections or border delays.
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Returns from countries outside the EU, including the United States, may incur higher return shipping costs and longer processing times. These costs are the responsibility of the customer.
Disclaimer
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
